How to fix “Error: QuickBooks is unable to send your email to Outlook”

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Provides a facility to share reports within the office and department. In QuickBooks, open Preferences again by going to the Edit menu and selecting “Preferences”. From within QuickBooks, click on “Edit” in the top menu bar and select “Preferences” at the bottom.

select outlook

By reading this article, you can set up the email services in QuickBooks desktop. Also, I’m not sure if this has any impact on the issue but I thought I would at least mention it. Windows Application Events repeatedly lists Error 5 for QuickBooks 2018 on initialization. The network share path and QuickBooks files contain no whitespace and are fully accessible to the workstations and Windows user accounts experiencing the issue. There are several reasons why you’re QuickBooks is not responding while sending an email.

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Moreover, it displays information related to taxes and other deductions out of an employee’s earning. Enter the email address of all the employees and then select OK. You need to be sure that you are using the updated or latest version of QuickBooks accounting software. First, click the import button on the Home Screen. Then click “Select your file” from your system. Next, set up the mapping of the file column related to the QuickBooks field.

Our error free add-on enables you to focus on your work and boost productivity. Hope this article was able to solve all your queries and hopefully you are able to Set up Email Service In QuickBooks Desktop. Still, if you face any issue then for the further query you can call at help desk as they are available for you round the clock to provide you helping hand. QuickBooks online professional team is there for you to assist you with the best. QuickBooks Email – This particular option is not usually preferred and liked by all the users. I appreciate you for sharing the result after performing the troubleshooting steps.

Features of Dancing Numbers for QuickBooks Desktop

Keep in mind that any customer contacts stored exclusively on your Gmail server will not remain in your QuickBooks account when this process is complete. This process can be particularly useful for business owners whose clients make milestone payments or pay as the job is completed over time. Again, this can now be completed through your integrated Gmail address, simplifying the process of communicating with your clients. You may be asked to enter your Email ID at some point in this process, giving QuickBooks permission to access your contacts. Though the programs have a lot of similarities, the process of connecting your Gmail account is a bit different when you’re working with QuickBooks Online. Now, your Intuit account is integrated with your email account.

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If you’re a confident computer user, continue with the steps below. Otherwise, reach out to an IT professional for help. If you still see an error, move on to Step 4. If you still see an error, move on to Step 3. Go back to the My Preferences tab and select Outlook. If you still see an error, toggle your preferences.

Unlike Secure Webmail, QuickBooks prompts you to type in the webmail password the very first time a user sends an email using the webmail. Which raises another question; How do I correct user issues with Admin if I cannot delete and recreate the account? However, I’ll save that question for another time, unless it is pertinent to the current issue. Some users have reported problems when connecting their Gmail address to QuickBooks using the method we described above. If this happens, there are some basic troubleshooting procedures you can try.

How is QuickBooks Online Email Setup Beneficial?

Don’t forget to email the password to them. We provide you support through different channels (Email/Chat/Phone) for your issues, doubts, and queries. We are always available to resolve your issues related to Sales, Technical Queries/Issues, and ON boarding questions in real-time. You can even get the benefits of anytime availability of Premium support for all your issues. In the Delete process, select the file, lists, or transactions you want to delete, then apply the filters on the file and then click on the Delete option. The email feature in QuickBooks allows importing data from spreadsheets and adding attachments that are no more than 2 MB.

QuickBooks Desktop allows you to forward pay stubs as a PDF document at the email address of the employee. Dancing Numbers is SaaS-based software that is easy to integrate with any QuickBooks account. With the help of this software, you can import, export, as well as erase lists and transactions from the Company files. Also, you can simplify and automate the process using Dancing Numbers which will help in saving time and increasing efficiency and productivity. Just fill in the data in the relevant fields and apply the appropriate features and it’s done. You can use QuickBooks Desktop to email pay stubs to your employees.

Also, the user might be using an unsupported version of QuickBooks. The system doesn’t show each and every option in some cases. There are three options for emailing in QuickBooks. Users can send direct email invoices and estimates to the customers via email setup. You have to ensure that the QuickBooks is updated to the latest version.


As we all know that, QuickBooks is one of the most popular accounting software and the QuickBooks email features offer numerous benefits. We have listed down some of the benefits of configuring email in QuickBooks. Paystubs cannot be sent as an attachment in an email because of security concerns, according to QBO. Paychecks are automatically transmitted to the official Intuit website. To see their paystubs at any moment, an employee must sign in. Receive a notification when new paystubs are available.


The Webmail feature of QuickBooks launched in the year 2011 to bridge with Yahoo, Gmail, or any email platform. Open a customer invoice, quote or other item you want to send. Click “OK” and the email will send if the password is correct.


This will reauthorize QuickBooks to continue using your Google account, and you won’t be required to change any default settings on Google. QuickBooks uses Internet Explorer to run web services in the background. You may need to reset your email preferences there. Enter each employee’s email address one at a time. You’ll have a chance to review them again at the end. Select theCombine forms to a recipient in one emailcheckbox.

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Furthermore, using Dancing Numbers saves a lot of your time and money which you can otherwise invest in the growth and expansion of your business. It is free from any human errors, works automatically, and has a brilliant user-friendly interface and a lot more. Bulk import, export, and deletion can be performed with simply one-click. A simplified process ensures that you will be able to focus on the core work. If you want to add any other account then repeat the same steps for any other accounts too.

  • In the next section, we present you the table which contains the data.
  • Dancing Numbers template file does this automatically; you just need to download the Dancing Number Template file.
  • Select the Edit menu and then selectPreferences.
  • Go back to the My Preferences tab and select Outlook.
  • To set up your QuickBooks email service you can use your existing Outlook profile or on other hand create a new one.
  • To import the data, you have to update the Dancing Numbers file and then map the fields and import it.

After the cash flow from operating activitiesroll gets submitted, you are allowed to take the printout of the stubs. First of all, Click the Import available on the Home Screen. For selecting the file, click on “select your file,” Alternatively, you can also click “Browse file” to browse and choose the desired file.

Then, go to File and select Email Forms to send them. Any invalid email addresses are highlighted for your correction. Firstly, choose the “QuickBooks Email” option from the Send email using section. This option is not that much in use and most unliked by the users. As the users generally go for the Outlook option.

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